Q1: Would you please give some information on shipping mode and charges?
A: Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Q2: Do you have ISO9001, ISO 13485, CE approvals?
A: Yes, we maintain international quality certifications including ISO 13485 and CE to ensure high standards for our medical implants.
Q3: What is the minimum order that we can place? Do you provide free samples?
A: We expect minimum orders to be at least US$500. However, for initial testing, we offer samples. We could offer the free samples, but do not pay the cost of freight.
Q4: Can I buy products not shown but similar to your catalogue?
A: Of course you can, just send us pictures or samples. We specialize in custom manufacturing, though this may take a little longer for delivery.
Q5: Do you have stock for listed products, or they are newly produced?
A: Generally, we have stock for listed products which are produced monthly. Please check with our representative for real-time inventory information.
Q6: What are your terms of payment?
A: Payment <= 800USD, 100% in advance. Payment > 800USD, 30% T/T in advance, balance before shipment. We accept L/C, T/T, Western Union, and PayPal.