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Frequently Asked Questions
How can I obtain a product sample?
Before receiving the first order, please cover the sample cost and express fee. We will return the sample cost to you as part of your first official order.
What is the typical lead time for samples?
For existing items, samples are usually prepared and ready within 3 days.
Do you offer custom branding or logo printing?
Yes. We can print your custom logo on both the products and the packaging, provided the Minimum Order Quantity (MOQ) is met.
Can the product color be customized?
Yes, the color of the products can be customized to your requirements if the order meets our MOQ.
How do you ensure the quality of your orthopedic instruments?
We implement strict detection protocols during the entire production process and conduct rigorous sampling inspections before shipment to ensure intact packaging and high product quality.
What certifications do these instruments hold?
Our instrument sets are manufactured under strict standards and carry CE and ISO13485 certifications for medical equipment.
Horaizon Orthopedic Implants
