❓ Frequently Asked Questions
Are you a trading company or manufacturer?
We are a specialized medical instrument manufacturer located in China, focusing on high-quality orthopedic solutions.
What payment methods do you accept for orders?
We accept various payment methods including T/T (Telegraphic Transfer), Western Union, and Paypal for your convenience.
How long is the typical delivery time?
We maintain a significant stock of products. If items are available in stock, we can ship orders promptly within one week.
What are the available shipping and delivery options?
We utilize reliable international couriers such as DHL, UPS, FEDEX, and TNT to ensure safe and fast delivery of your orders.
Do you offer product samples?
Yes, we provide free samples for quality evaluation. Customers are only responsible for the associated freight costs.
What is the warranty period for your orthopedic products?
We stand behind the quality of our instruments and provide a comprehensive 5-year warranty on our products.