Frequently Asked Questions
Q1. Are you a trading company or manufacturer?
We are a professional medical instrument manufacturer based in China.
Q2. What payment methods are accepted?
We support multiple payment options including T/T, Western Union, and PayPal for your convenience.
Q3. What is the typical delivery time?
We maintain a large inventory. If items are in stock, orders can be shipped within 1 week.
Q4. Which shipping methods do you use?
Orders are typically dispatched via international express couriers such as DHL, UPS, FEDEX, or TNT.
Q5. Do you offer product samples?
Yes, we provide free samples; customers are only responsible for the associated freight costs.
Q6. What is the warranty period for your orthopedic products?
We offer a 5-year warranty on our products to ensure long-term reliability and support.