Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional manufacturer specializing in orthopedic medical instruments.
What are your accepted payment methods?
We accept T/T (Telegraphic Transfer), Western Union, and Paypal for your convenience.
What is the standard delivery time?
We maintain a large stock. Orders can be shipped within 1 week if the items are available in inventory.
Which shipping methods do you use?
Orders are typically dispatched via reliable international couriers including DHL, UPS, FEDEX, and TNT.
Do you provide free samples?
Yes, we offer free samples for quality evaluation; the customer only needs to cover the freight charges.
What is the warranty period for your products?
We provide a comprehensive 5-year warranty on our products to ensure long-term reliability.