What payment methods do you accept?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
What are your standard delivery terms?
We ship via major international couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long is the typical delivery time?
Generally, it takes about one week if goods are in stock. For non-stock items, delivery is between 15-30 days depending on the order quantity.
Do your products come with a warranty?
Yes, we provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded.
How do you handle customs clearance for international orders?
If you have import experience, we ship via standard international express. If you do not have experience, we can handle customs, taxes, and door-to-door delivery in specific regions.
Are there specific tax-free shipping options for North America?
For shipments to the United States, orders valued at less than 600 USD generally do not incur additional taxes.
Horaizon Orthopedic Implants
