What is your payment method?
We accept T/T, Western Union, Money Gram, and PayPal services.
What are your terms of delivery?
Our standard shipping carriers include DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How about your delivery time?
Generally, it takes about one week if the goods are in stock. For non-stock items, delivery is typically within 15-30 days depending on the order quantity.
Does your product have a warranty period?
We provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded from this warranty.
What is the minimum order quantity (MOQ)?
The MOQ for our spinal system products is 1 piece, making it accessible for both small trials and large scale needs.
Are your products manufactured under medical standards?
Yes, all products are processed using CNC machines and comply with CE and ISO 13485 certification standards for medical devices.