❓ Frequently Asked Questions
What are the primary applications for this external fixator?
It is specifically designed for orthopedic surgical fracture fixation and correcting deformities in the palm and finger areas within hospital environments.
Which instruments are required for installation?
The system is compatible with a 3mm hex wrench and a 2mm screwdriver. It typically matches with four 2*70mm bone screws for secure fixation.
What quality certifications does the product hold?
The products are manufactured under rigorous standards and hold certifications such as CE, FDA, ISO9001, ISO13485, and EN1865.
What is the typical lead time for orders?
Normally, the lead time is between 15-25 days after the deposit is received, depending on the order volume and shipping requirements.
How is the after-sales service handled for international clients?
We provide a 12-month warranty from the date of receipt. During this period, free spare parts and technical guidance are provided for any component replacements.
What are the standard payment and shipping terms?
We usually accept T/T (30% deposit, 70% balance against B/L) or L/C. Standard shipping is processed via major ports like Shanghai, China, using secure carton packaging.
Horaizon Orthopedic Implants
