❓ Frequently Asked Questions
1. Is customized design available for these orthopedic systems?
Yes, we support customized designs based on specific surgical requirements.
2. Can I request samples to test the quality before bulk orders?
Absolutely. We welcome sample requests to verify our quality and service standards in your local market.
3. What is the typical delivery time for orders?
Samples are usually delivered within 7 days, while standard bulk orders take approximately 25 days.
4. What quality certifications do the products carry?
Our products are certified with CE and ISO. The Spinal System also carries regulatory compliance for various international markets.
5. Do you maintain enough inventory for regular surgical items?
We generally maintain stock for listed products. Availability depends on current demand; please consult our team for real-time inventory data.
6. What is the policy for defective goods?
If any defective items are received, please provide photographic evidence for confirmation, and we will arrange for a replacement.